Terms of Service

SuperShield   →  Terms of Service

Terms of Service

  1. GENERAL INFORMATION
  • These Terms and Conditions (“Terms”) comprise the Website Terms and the Terms of Sale for In-Store Purchases. The Terms are entered into between you and Ultralink Business Solutions. (known herein as “Supershield”).
  • You acknowledge that you have read, understood and agreed to be bound by the Terms set out below.
  • The Terms may be revised from time to time at our discretion, and any changes will be posted on the Website. The changes will apply with immediate effect.

 

  1. PRIVACY POLICY
  • You agree that we may collect, use and disclose any information that you provide in accordance with the terms of our Privacy Policy.

 

TERMS OF SALE FOR WEBSITE PURCHASES AND TRANSACTIONS

  1. 3. APPLICATION OF TERMS OF SALE FOR WEBSITE PURCHASES AND TRANSACTIONS
  • By accessing and/or using the Products and Services of Supershieldwebsite (“Website”), you acknowledge that you have read and understood, and agree to be bound by the Website Terms set out below. All purchases and transactions you make through this Website are governed by the Website Terms.
  • If you do not agree to the Website Terms, do not use this Website.
  • Any violation of the Website Terms may result in the termination of your account at the sole and absolute discretion of Supershield.
  • In the event that we revise the Website Terms, if you do not wish to accept the new Website Terms you should not continue to use the Website. If you continue to use the Website after the change comes into effect, your use of the Website indicates your agreement to be bound by the new Website Terms.

 

  1. 4. YOUR ACCOUNT
  • You must complete the registration process in compliance with Supershield’s requirements. You must ensure that all particulars provided by you are true and accurate.
  • You are responsible for the confidentiality of your username and password and shall take ownership of and be responsible for all activity and transactions under your account.
  1. ORDERS, PROMOTIONS AND SAMPLES
  • Please note that your order via the Website (“Order”) is subject to product stock availability. If the product is not available after your order has been processed online, we will inform you via email.
  • Each Order is subject to our acceptance and confirmation. If we accept your Order, we will confirm the Order by sending you via email on Order Confirmation as soon as practicable.
  • All our promotions are subject to availability and our prevailing terms and conditions.
  • Save for any errors, the prices of the Products and Services displayed at the check-out is final and will be reflected in the Order Confirmation. No other prices shall be applicable to the Product.
  • While Supershieldtries and ensures that all prices on our Website are correct, errors may occur. If Supershield discovers an error in the price of Product you have ordered, Supershield will inform you as soon as possible and give you the option of proceeding with your Order at the correct price or cancelling it. If Supershield is unable to contact you, we will treat the Order as cancelled, and you will be refunded accordingly.

 

  1. CANCELLATION OF ORDER
  • Supershielddoes not accept any cancellation or modification of Order once we have confirmed the Order. Hence, it is important to ensure that the right items are ordered.
  • Notwithstanding that the Order has been confirmed, Supershieldreserves the right to cancel the Order or any part thereof at any time without giving you any reasons. Supershield will inform you of any such cancellation via email and will refund you accordingly without interest.
  • All sales are final and there will be no refunds or exchanges for all products purchased via the Website. Please contact orders@supershield.sg if you have any queries.

 

  1. PRODUCT INFORMATION
  • Please note that while the Products on the Website are portrayed as accurately as possible, the colour and texture of the Product may differ depending on the accuracy of your monitor.
  • All material and information (“Materials”) relating to the Products presented by Supershieldis intended to be used for personal or informational purposes only.

 

 

  1. DELIVERY INFORMATION

Please note that delivery service is only available for valid residential and office addresses within Singapore. Supershield reserves the right to decline any delivery to any address with restricted access or is inaccessible.

 

DELIVERY CHARGE

CONDITION

CHARGE PER TRIP PER ADDRESS

Nett purchases below S$ 40

S$3.00

Nett purchases S$40 and above

Free delivery

Re-delivery due to unsuccessful delivery

S$3.00
  • All orders will be shipped within 2 – 5 Working Days upon confirmation.
  • You are responsible for ensuring that a recipient is present to receive the delivery.

 

  1. PAYMENT

Supershield accepts MasterCard and Visa.

Please note that mode of payment cannot be changed once you have submitted the Order online.

  1. CURRENCY

All prices stated on the Website are in Singapore Dollars unless otherwise stated.

  1. WARRANTIES
  • This Website and the Materials therein are provided on an “as is”, “as available” basis. Supershield does not warrant the accuracy, adequacy or completeness of this Website and/or the Materials and expressly disclaims liability for errors or omissions in the Materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality and/or fitness for a particular purpose, is given in conjunction with the Materials and/or this Website.
  • Supershield does not warrant that any of the Materials or that this Website will be provided uninterrupted or free from errors or that any identified faults will be corrected; further, no warranty is given that this Website and the Materials are free from any computer virus or other malicious, destructive or corrupting code/programme.
  • Supershield does not warrant that the quality of the Products purchased on this Website will meet your needs or expectations after any form of misuse, abuse, misguided usage and deviation from printed instructions. 

 

  1. AVAILABILITY, REFUND AND EXCHANGE
  • We may vary the prices of, modify or discontinue any of our Products and/or Services (including to substitute any Products used in the Services) without prior notice. If this affects any Product or Service which you have paid for but has yet to be delivered or provided to you, you shall be to exchange the Product or Service for a Product or Service of equal or higher value (top-up of the difference in value will be required) or ask for a re-fund.
  • All Products and Services sold are non-refundable. We will accept the exchange of damaged items in transit. 
  • If there is a request for refund, we will review requests for refund of the purchase price for a Product or Service if the Product or Service caused you to suffer a medical condition (e.g. an allergy), provided you satisfy the following: (a) you make the request in writing within 7 days of payment; (b) the letter is delivered to us by email, post or hand; (c) you submit, together with the request, the original purchase receipt and a letter from a medical practitioner registered with the Singapore Medical Council certifying that the Service caused the medical condition and, in the case of an allergy, identifying the particular ingredient responsible.  We may take up to 1 month to process your request.

 

  1. EXCLUSION OF WARRANTIES
  • You acknowledge, understand and agree that the effectiveness of our Products and Services varies from customer to customer, and is dependent on matters such as existing conditions and how the Products and Services are used. While we will take reasonable care and conduct reasonable due diligence to assess the suitability of any Products and Services, we cannot and do not warrant or guarantee the success of any Products and Services or guarantee against unforeseen or unexpected reactions to any Products and Services.
  • All implied warranties under law are excluded to the fullest extent permitted.

 

GENERAL TERMS APPLICABLE TO WEBSITE AND IN-STORE PURCHASES AND TRANSACTIONS

  1. EXCLUSION OF LIABILITY

Supershield shall in no event be liable for any direct, indirect, incidental, special, consequential, exemplary damages or other indirect damages or costs of any kind suffered or incurred by you arising from or in connection with:

  • any access, use or the inability to access or use this Website, or reliance on the Materials and/or any information in this Website;
  • any system, server or connection failure, error, omission, interruption, delay in transmission, or computer virus;
  • any use of or access to any other website linked to this Website. Any hyperlinks to any other websites are not an endorsement of such websites and you access such websites at your own risk;
  • any mishandling, misuse and/or abuse of Product by you or other persons;
  • use of Product by you or other persons in any manner,
  • You assume all risks associated with Product usage and storage upon delivery.
  • This exclusion clause shall take effect to the fullest extent permitted by Singapore law.
  • Supershieldaggregate liability to you shall be limited to the purchase price of the Products and/or Services paid by you.

 

  1. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance solely with the Laws of Singapore. You fully agree to submit to the exclusive jurisdiction of the Singapore courts.